EDM 739: Wheelchair services provided by AJM Healthcare

That this House notes with deep concern the poor performance of AJM Healthcare, the leading provider of NHS wheelchair services, as set out in news reports and experienced by an increasing number of constituents; expresses its disappointment that responses to enquiries to that organisation are not forthcoming to its users, Integrated Care Boards, or their Members of Parliament; agrees with users that the waiting times for wheelchairs provided by AJM Healthcare are unacceptably long and are impacting users’ mental and physical wellbeing; regrets that the Government does not have specific plans to solicit feedback from Integrated Care Boards on the performance of AJM Healthcare in their areas; further regrets that the Hertfordshire and West Essex Integrated Care Board has stated that there was some way to go before they have AJM Healthcare providing the level and responsiveness of service patients and their families need; further notes with alarm that AJM Healthcare is one of the largest national wheelchair providers supplying approximately 150,000 registered users and representing around 20% of all wheelchair service needs for NHS England; calls on AJM Healthcare to respond promptly to enquiries from its customers, Integrated Care Boards, and their Members of Parliament; and calls on the Secretary of State for Health and Social Care to invite AJM Healthcare to answer to all concerned hon. Members for its failures in providing essential wheelchair services.