Q Thank you, Dr Huq. Welcome to both of our witnesses. We are aware, as a Committee, that the sector you represent is very significant in the UK economy. Would you be able to give us an indication of how you assess the impact of the measures in the Bill on the businesses and organisations that you represent?
Kate Nicholls: Looking specifically at this Bill, in particular, and just at those measures, I think hospitality is overtaxed when it comes to business rates. It has been for some time. If you look at the system without reliefs, hospitality pays around 12% to 13% of all business rates, but represents 5% of GDP. If you look at the system with rate relief, the high street businesses—hospitality and retail—even with those reliefs, pay 34% of all business taxes.
There is a disproportionate burden, and it has grown over time. That is particularly because there has been a move towards there being more online businesses, whereas ours are bricks and mortar, and they are in prime locations. You cannot provide our services online, so we are in high street locations, where the businesses are heavily invested. Hotels and pubs are taxed for business rates on the basis of their turnover. They can be high-turnover but low-margin businesses, therefore they bear a disproportionate burden of tax.
Reliefs have been in place for a considerable time. Through the covid pandemic, they were a vital lifeline. However, reliefs are annual discounts and they are sticking plasters. They show that the system as a whole is failing, and a systemic failure needs a systemic solution. The Bill is a systematic solution to the problem because it seeks to permanently rebalance the online and the offline—bricks and mortar, and clicks and mortar—so that there can be a permanent discount. The fact that it is permanent means that those businesses can have the certainty and stability to be able to invest over a three to five-year rental period and over the period of a revaluation.
That permanent rebalancing is undoubtedly welcome. It is a change for which we have been pushing for a considerable time, and it will materially impact and benefit the businesses that we are looking to support—the high street businesses so vital to employment across our communities—for a longer period of time.
Steve Alton: I would agree with my colleague on the core points. Pubs are uniquely disadvantaged for two reasons: first, they have to occupy those buildings at the heart of communities and high streets; and secondly, they employ huge numbers of people, many in their first job, and many part-time workers. That is why—contextually; I appreciate this is outside the scope of the Bill—the impact of the national insurance contributions is hitting employees incredibly hard. That is because of the large proportion of part-timers we support in our industry.
Business rates are business critical—they have been in terms of relief levels. Last time, when we achieved the 75% relief, that saved a huge number of pubs. That said, because of the compound impact of energy—that is still ever-present: we are paying double the rates that we were paying pre-pandemic—there is still a structural issue in the market. In addition, food and drink inflation has had compound inflation within it. We have been running at 20% a year for the past couple of years.
Then, obviously, there are labour costs. While we pride ourselves on paying above the minimum wage in many scenarios, we have many stepping-on points in our trade for the start of careers, be that front of house or back of house. We pride ourselves on accelerating those people forward. However, we obviously need a large number of those individuals within the business.
The business rate relief that we received was key, but even with that, things have been pretty perilous. We check in with our membership on a regular basis. Even before the Budget, only one in four of our members was making a clear profit, and half would at best break even. That is before the measures announced by the Government, so the compound impact of those announcements has driven our membership to believe that 80% of them will be unprofitable. Some 75% are cutting paid hours, one in three are making redundancies, and one in four fear that they will be untenable, and that they will fail as a business, when those costs come in. Bearing in mind that most pubs have, on average, 15 to 20 employees, that would have a huge impact on communities, and particularly on disadvantaged individuals who start their careers not with any great secondary education but with capability and character. We can give them that professional development.
Having certainty and a long-term reduction in business rates is critical for planning, because right now investment is being held back—in property and in the evolution of the pub. The pub is a very different vehicle from 20 years ago. If you are a non-drinker, you have a particular food that you wish to eat, or you just want to go to an event and connect with a community, safeguarding against loneliness and isolation, which are real, present issues, we provide that community service, for many reasons, and have evolved the model. As I say, the pub is no longer a drinks-led venue. Do not get me wrong: we are still very proud of what we do around great beers from the locality, but we offer so much more.
The commitment to the relief has been a lifeline. It would be great, alongside the Bill, to see the full level of relief continued, because it will drop off on 1 April, which will effectively double the rate costs being paid by small operators. When 80% are unprofitable, that might be the straw that breaks the camel’s back. Unfortunately, we will lose some long-term viable businesses, through no fault of their own. Market dynamics have put them in a very difficult position. We welcome the Bill, the two tiers, and the permanence and surety of reduced business rates, but Kate alluded to the fact that we need to reduce the overall tax burden. For every £3 that goes across the bar, £1 is coming to the Government in taxation. That is too much. Rebalancing that, which the Bill is a key part of, will unleash investment in people, in property and in providing that community service on an ongoing basis. The pub is probably the last true place that is accessible for all people in a community to come together.