Social Security Advisory Committee: Winter Fuel Payment

12:40:00

(Urgent Question): To ask the Secretary of State for Work and Pensions when she plans to respond to the Social Security Advisory Committee’s letter, published on 17 October 2024, on the means-testing of winter fuel payments.

We welcome the letter from the chair of the Social Security Advisory Committee. We were hoping to respond to the letter on the day of the Budget. Regrettably, there has been an unexpected further delay, and we are due to issue the response this week. However, my officials met the committee in August to discuss the regulations, prior to the committee’s formal scrutiny in early September. I want to explain briefly why it is important to invoke the urgency procedure in this case. We needed to make the necessary Exchequer savings in the current financial year, as the regulations needed to come into force on 16 September. The previous Government left us with a £22 billion black hole, with Treasury reserves spent three times over. The day-to-day departmental spending set out by the previous Government in their spring Budget was not even close to reality. It is now up to us to clear up the mess of the previous Government, so we had to take some difficult decisions, such as means-testing the winter fuel payment, but we remain determined to do everything possible to support the poorest pensioners. We have taken immediate action to increase the take-up of pension credit, working with charities and local authorities and through a campaign in print and broadcast media. The Government have written to more than 12 million pensioners about the changes to means-testing the winter fuel payment. We have also written to 120,000 pensioners on housing benefit, who could be entitled to pension credit, to encourage them to claim. We have extended the household support fund until March 2026. Thanks to our steadfast commitment to the triple lock, more than 12 million pensioners will see their state pension rise by up to £470 next year, and up to £1,900 over the course of this Parliament. The warm home discount, which we heard about a minute ago, is worth £150 off energy bills for low-income households. The warm homes plan will in the longer term insulate 5 million more homes. By taking these difficult decisions, we were able to provide a cash injection of £22.6 billion to the NHS budget, which is the largest real-terms growth in day-to-day NHS spending—outside of covid—since 2010. That will bring down waiting times for people across the country, including many pensioners. We are taking the responsible and difficult decisions to clear up the mess of the previous Government, to fix the foundations of our economy and rebuild our public services.

I call the shadow Secretary of State.

Thank you, Mr Speaker, for granting this urgent question. This Government made a choice to take away the winter fuel payment from 10 million pensioners this winter and to rely on the notoriously under-claimed pension credit as a system of means-testing it. That choice will make life harder for pensioners across the country. It will see 750,000 of the poorest pensioners miss out on much-needed help with the cost of heating, and according to the Labour party’s own research, it could lead to 4,000 additional deaths this winter. The Government know that. That is why they have not done an impact assessment. Perhaps it is why, after seven weeks, they still have not responded to the concerns of their own advisory committee. The committee wrote the Secretary of State a letter containing its concerns about how the policy will affect the poorest people. It said that 70% of disabled pensioners will miss out on their payment this winter, and it suggested expanding the eligibility for winter fuel payments beyond pension credit because the committee knows that the Government’s savings are based on a third of the poorest pensioners missing out. In direct contrast to the Government, the committee said that “a more detailed assessment is urgently required”, as colleagues from all parts of the House—including Labour Members—charities and pensioner groups across the country have also said. Here we are, seven weeks later, and the Secretary of State is yet to even respond to the advisory committee. In fact, she is not even here to answer this urgent question. I ask the Minister: will the Government now, after seven weeks, respond to their own advisory committee? Will they now, after seven weeks, publish a full impact assessment for everyone to see? Does she accept that her Government have got this wrong? Does she recognise that they have negligently underestimated how many people will fall through the cracks? I suspect that deep down she is worried, as I am, about pensioners who cannot afford to heat their homes. I am sure her Secretary of State has been lobbying the Chancellor behind the scenes—perhaps that is where she is right now, instead of being here. Will the hon. Lady go back to her Chancellor one more time and try to make her think again?

I do apologise for the delay in responding to the committee’s letter; it is regrettable. The initial delay, as I set out, was because we were waiting for the OBR to come forward with its costings of the policy. Then there was another, unexpected delay. There has been a delay—[Interruption.] I do not know why I am being heckled; I am trying calmly to explain why there has been a delay, for which I do apologise. We will issue a response very shortly, and certainly by the end of the week. It is important that we respond to that letter. I respect that the hon. Lady is asking that question. Regarding the public sector equality duty, we have done everything in line with the duty, which is to provide an equality analysis of the decision that we have taken. As hon. Members will know, that analysis was published in September. However—I say this gently—after the election we found ourselves in a situation of having a £22 billion black hole, with Treasury reserves spent three times over. The OBR has said that its assessment of the previous Government’s Budget would have been materially different had it known the pressures on spending and the real situation in the Treasury. I note that the hon. Lady does not come with an apology. We have had to take the decision to means-test winter fuel payments. We did not want to do that, but we have had to take some difficult decisions to clear up the mess, to tackle our fiscal inheritance and to start rebuilding our public services, which pensioners across the country and many others rely on.

Government Members will obviously not take protestations about poverty from the Conservative party with anything other than a mountain of salt. But the Government spend £1,300 billion per year and the cut to winter fuel allowance will save the Government about £1.4 billion per year, so that cut will save about 0.1% of Government spending. On that basis, as we look at all the welcome advances made in the Labour Budget—all the great stuff that we can talk about—and we consider that this measure saves only 0.1% of Government spending, I really urge the Minister to think again. I think the public would welcome that as a sign of real leadership. Not anyone or any Government always gets it right, and I believe we got it wrong on this occasion. Could the Government rethink on this issue?

I am proud of the last Labour Government’s record of lifting over a million pensioners out of poverty. We do expect to make savings of about £1.4 billion this year through means-testing the winter fuel payment. That is not an insignificant proportion of the £5.5 billion of savings that the Chancellor set out on 29 July.

We come to the Liberal Democrat spokesperson.

Many of us in the Chamber accept that the new Government inherited a financial mess from the old Government. It is a pity that that is being balanced on the backs of pensioners. The Minister quite rightly highlighted how many of us have been championing our residents to claim pension credit, as I am in Torbay. She talked of unexpected delays. Many of us, including her own Department, face unexpected delays. In the light of that, will she extend the deadline for pensioners to claim the allowance beyond 21 December?

I thank the hon. Gentleman for that question. I am afraid that I cannot commit to extending the deadline. It is important that we encourage as many pensioners as possible—I know that he is working on that in his constituency, and I did a pension credit surgery in my constituency last week—to check whether they are eligible for pension credit. We have 160 local authorities up and down the country helping us to check the eligibility of those in need and those on the lowest incomes. That is the right thing to do. Those claims can be backdated by three months, and anyone who is eligible for pension credit in the qualifying week will also be passported to other benefits, such as the winter fuel payment.

The advisory committee made several recommendations related to getting assistance to people who should be in receipt of pension credit. Could the Minister indicate whether the Government intend to accept those recommendations?

We are deploying an additional 500 staff to deal with the substantial increase—over 150%—in claims. That is the right thing to do. It is an operational focus for the Department to get through those claims as quickly as possible, to make sure that we get the help to those most in need.

The Social Security Advisory Committee estimated that more than 70% of people with a disability will lose their winter fuel payment this year. Does the hon. Lady really think that cutting benefits from this vulnerable group of pensioners is the right thing to do?

If the hon. Lady looks at the equality analysis, she will see that those with a disability will be disproportionately likely to retain the winter fuel payment. I urge her to have a look at that.

I thank my hon. Friend for her response to the urgent question. We had a Budget that did so much good for our country in the face of the most dreadful inheritance, and the Labour Government should be congratulated on that. But pensioners in Middlesbrough and Thornaby East are still looking to the Government to further mitigate the impact of the cut to the winter fuel payment. Much has been done by the elected Mayor Chris Cooke to embrace the issues around the household support fund and so on, but the Social Security Advisory Committee noted that the £1.4 billion was based on an increase of only 5% in pension credit take-up, from 63% to 68%. Could the Minister say what the increase in take-up has been to date, and what further steps she will take to provide yet further mitigations and reduce pensioner poverty?

We will announce new statistics at the end of this month. The committee asked about the 5% increase; that assumption is based on what happened when the previous Government took away free TV licences and people had to apply for them. The OBR accepted our assumption.

What is the point of having a Social Security Advisory Committee if the Government do not listen to and take its advice? Would it not be better to abolish the committee if the Government are intent on ignoring it?

No.

I was reassured by the Minister’s response that we will soon see a reply to that letter. My constituents are not fools—they can see that while Opposition parties oppose the cut, they are not proposing how they would fund the payment. My constituents also see the desperate lack of people claiming pension credit. I put on the record my thanks to Age Scotland for its guidance to my staff on how to ensure that more people in my constituency claim it. The letter refers to winter fuel payment claimants in England, Wales, the EU, Switzerland, Iceland, Lichtenstein and Norway, but not Scotland. Is that because in Scotland, the Scottish Government have the power both to maintain the winter fuel payment and to fully fund it?

Yes, as I understand it that is in the Scottish Government’s gift.

Has the Minister had the chance to visit the DWP library, and has she made a note of how many drives there have been over the years to take up pension credit, and whether any of them ever reached as high even as three quarters of those who are eligible?

The previous Government promised 13 years ago to merge housing benefit with pension credit, which would be a significant advance towards improvements. We are introducing that in January. We will have been in power for only six months, but we will have done more than the previous Government did in 14 years.

Many pensioners are terrified of going into debt and do not want to switch on their heating in case they end up with massive bills. Temperatures will drop below freezing in Scotland at the beginning of next week, so will the Minister apologise to those pensioners across Scotland who will not be able to put the heating on because they fear going into debt?

I urge the hon. Lady to look at the support available to low income households through the warm homes discount scheme, the extension of the household support fund and our commitment to the triple lock, which will ensure that 12 million pensioners see a rise in their pension of up to £470 next year, and £1,900 over the course of this Parliament. In the longer term, I urge her to look at the detail of the warm homes plan, which will transform homes across the country by making them cleaner and cheaper to heat.

On 19 September, the Minister’s Department told me in response to a written question that 48,351 people in my constituency had been eligible for winter fuel payments. While we are proud to offer forever homes to so many pensioners, that is a preposterous figure, relating to a heartless and unnecessary decision that will cost more in the long term. How do I or any of my residents have confidence in what the Government are doing, since they believe that more than half my constituency is made up pensioners, and cannot even get the basic numbers right?

I quote one of the hon. Lady’s fellow politicians: “I have people in my constituency telling me that they don’t need the winter fuel payments that we give them because they can afford it.” Those are the words of the Leader of the Opposition, the right hon. Member for North West Essex (Mrs Badenoch).

The Social Security Advisory Committee’s letter calls for an urgent amendment to allow those in receipt of pensioner housing benefit to receive the winter fuel payment this year. I believe the UK Government should go further, extending eligibility to people on council tax support, attendance allowance, disability living allowance, personal independent payments and carer’s allowance. Will the UK Government rethink their position on eligibility and reduce pensioner hardship this winter?

The hon. Lady’s question allows me to focus on the communications around this change. It is not just about pension credit, but about people on working tax credit, child tax credit and other benefits. The committee was concerned about pensioners in receipt of child tax credit; pensioners should check whether they are eligible for other qualifying benefits for winter fuel payments, because it is quite a complicated system. It is not just about whether someone is already on pension credit.

The Government say that they want everyone who is eligible for pension credit to claim it and get it, but as the Social Security Advisory Committee points out, they expect only a 5% increase in uptake. Is the reality not that the Government need hundreds of thousands of pensioners not to claim this entitlement that they deserve, in order to make their figures add up and to cut £1.4 billion from winter fuel payments?

I would be very pleased if all pensioners who are eligible for pension credit applied and received the help that they deserve.

The Minister will be aware that billions of pounds in benefits and financial help, including pension credit, goes unclaimed every year due to the stigma associated with claiming benefits, and the huge difficulty that claimants encounter when navigating the system. What measures are the Government taking to encourage greater take-up and to simplify the benefits system?

We have run several campaigns, the latest of which was launched recently on radio and TV and in print media, to urge those who may be eligible to apply, and to urge their loved ones to encourage them and help them to apply. We have also asked officials to see how we can improve the form to make it easier, but more than 90% of claims are now made online. Pensioners can get help either from a loved one or from charities and local authorities, which are helping to ensure that they get the support that they deserve.

Some 16,600 pensioners in Broxbourne will lose their winter fuel payment. How is the Minister helping those who cannot do online applications for pension credit to make an application? Will she commit to continuing to write to all those who will lose their winter fuel payment until they sign up for pension credit?

We have written to all pensioners to tell them about the change in Government policy to ensure that those who are not in receipt of pension credit or other benefits know that they will not be getting the winter fuel payment this winter.

Minister, it is always good to have the necessary answers. The report notes savings of £1.5 billion. The increase in pension credit take-up from 63% to 68% represents an additional 100,000 households. Any take-up negates savings made by the Government. The fact is that pensioners who would qualify have lost out this year and are struggling now. What can be done to expedite their applications and to deal with the long waiting list for decisions, which means that, for many, the potential for additional income to ease their situation and help in the winter months will be too little, too late? The reason I make the point is that the system is taking too long to make a decision and those people need the money right now.

As I said, we have redeployed an additional 500 members of staff to process applications for pension credit and we are mostly hitting the target for processing times.