Two of my friends, Ruth and Janet, are wheelchair users—one of them as a result of an accident just outside this place 25 years ago. They cannot travel together on our buses, as there is only ever one wheelchair space. They often book assistance at train stations, only for it not to turn up, leaving them stranded. Their handling on planes has led to not only bruising and pain, but loss of dignity and sometimes missed flights when assistance does not come in time. They are now reluctant to go on holiday if it means flying. Will the Secretary of State meet them and set up consultations with disabled passengers up and down the country, so that our public transport can meet their needs in every region? Will she require local authorities taking over bus services to consult disabled passengers and set minimum standards for delivery?