High Streets: Autumn Budget 2024

Motion made, and Question proposed, That this House do now adjourn.—(Gen Kitchen.)

16:56:00

It is an honour to secure this debate on the autumn Budget’s impact on high streets as my first Adjournment debate, not just because it is such a vital topic but because it is a topic dear to my heart. In my maiden speech, I shared the story of helping my mum on the shop floor, and it seems only fitting that my first Adjournment debate is on our high streets. Every night after school, and most weekends, I helped out in my mum’s gift shop. I remember chatting away to the staff, the customers and our neighbouring businesses. I remember late nights sorting out items to donate to the local charity, and the summer when I offered to run the shop myself. I also remember what happened when the economy turned, having to pack away stock and move to smaller premises because it was that or closure. I remember helping my parents with the mortgage as a teenager, gleefully buying broken biscuits as a family and only now, later in life, realising how much work my parents put in to keep a roof over our heads and food on the table. After many successful years, during which several premises were opened, the cost of retail and business rates, the competition from online giants and the decline in consumer spending was too much. My mum could not beat them, so she joined them and took her business online. In many ways, it was a relief for the family. It was a simpler way of continuing the business, but it was hard to see the store close 30 years after she first set up shop.

My hon. Friend is right about how sad it is to see high street shops close, such as the one in which she used to help. We have seen local councils invest in Cullompton’s high street, but this is sadly offset by the shop closures. Will my hon. Friend make some recommendations on what the Government could do to prevent some of these shop closures?

The heart of this debate is about making sure we look after those businesses and the many more that could open. My story shows why this debate is so important to me. I know that the story of our high streets is the story of our local communities.

Will the hon. Lady give way?

I will make a little progress. Both for the families behind the doors, and for the families and local people who shop there, our high streets are truly at the heart of the community. I have the honour of representing seven high streets across Harpenden and Berkhamsted, and I am grateful to the local businesses that responded to my survey ahead of this debate. Today, I am sharing their voices, as well as the impact the Budget will have on their businesses, their livelihoods their families and our community.

Responding to my small business survey, a local business in Street said that high employer national insurance contributions is one of the major challenges and that it could force them to cancel some of their investment plans. Does my hon. Friend agree that the measures being proposed do not encourage growth and could instead push more high street businesses to close, significantly impacting the already fragile rural economy?

Absolutely. Sadly, the desperation that came through in my survey shows that a lot of businesses are very worried about their future.

17:00:00

Motion made, and Question proposed, That this House do now adjourn.—(Gen Kitchen.)

I call on Victoria Collins to stand so that she can take Mr Shannon’s intervention.

I will take the hon. Gentleman’s intervention.

From 1959 to 1979, my mum and dad had a shop in Ballywalter, and they had a shop before that as well, so there is a history of having shops. I will take the example of today’s high street in Newtownards. National insurance contributions, wages, theft and attacks on shop staff are all issues now being faced there. Does the hon. Lady agree that the high street needs help today like it has never needed it before?

Absolutely; that is very much in line with the feedback I had from businesses. Indeed, it is with much disappoint that I share the impact of the autumn Budget on my local businesses. It is no secret that the Conservatives left our economy in a mess, and many of our businesses are still reeling from that. That is exactly why it is important for the Government to get this right. Many of the proposals in the autumn Budget will not lead to growth on our high streets. I would like to have faith that Labour intended to do the right thing and that these are unintended consequences. I hope that the Government heed some of the warnings and take action to mitigate the impact and change course. In the words of one director in my constituency, “it is a disaster…all planned investment has been cancelled, expansion plans cancelled. Prices will go up on 1st April by at least 10%. And we’re looking at ways to reduce staff count.”

Does my hon. Friend agree that the high streets of Tiverton and Minehead, as well as those of every other constituency in the country, will be hurt by this Government’s decision to lower the amount of relief offered to retail, hospitality and leisure businesses from 75% to 40%? Does she also agree that they should instead be looking to replace business rates with an entirely new commercial landowner levy, rather than tinkering around the edges and making an already bad system worse?

That is one of the main topics that came up. Businesses shared with me that after facing the impact of Brexit, closures during covid, cuts to local infrastructure following Conservative cuts to local government and the soaring costs from the cost of living crisis, the combination of measures in the autumn Budget, which includes the rise in national insurance contributions, the change in business rates that was just mentioned and the increase in the minimum wage, as well as proposed changes that could impact family businesses, means that they are now reaching crisis point. Businesses that I speak to are largely supportive of an increase in the minimum wage. I want to highlight that because they want to support their staff. However, it is the combination of all those factors, after such a difficult time, that is devastating. The knock-on impact of that combination has also seen pre-emptive cost rises across supply chains and worries about consumer confidence, as consumers ultimately spend less on our high streets. Although the GfK consumer confidence index in the UK rose by one point last December, confidence levels remain subdued and retail sales in the UK unexpectedly declined 0.3% month-on-month last December, in a moment in the calendar that is often the most critical time for retail and hospitality on our high streets. Coming back to national insurance contributions for employers, this is a pre-profit cost increase. Not only does that need to be managed, but for businesses that are just about breaking even or making a loss, it will tip them over the edge and drastically cut the cash flow that is often key to investment. The well-loved local Lussmans restaurants in Hertfordshire have been serving local people for 22 years and face around £250,000 off the bottom line, leading to reduced investment in our local area. Temptation Gifts will see similar, if not higher, costs and says that for the first time in 42 years, it will be shortening opening hours as part of its cost-saving measures. It is having to make difficult staffing decisions in a business that the family has built over decades. My constituent, Charlotte, managing director of the oldest family-run jewellers in the UK, says that the mix of higher national insurance contributions and higher minimum wage costs means that they will not hire any more staff, and that anyone who leaves will not be replaced. Almar in Tring, where Carolyn and her husband already work long days, says that the national insurance contributions will be a big issue in their running costs and that they do not know how they will cope working even longer days. Chiltern Opticians in Tring highlights the barriers that small businesses face in hiring staff. It says that it is very different for big corporations, which have large human resources teams to handle staffing issues, and that “we just don’t have the budget for it”. These are resilient businesses—or they have been—and they want to continue to build those businesses and to employ local people. Indeed, I see their pride in supporting local staff, often calling them “family”. Jordan from G. Grace & Son in Tring says: “We are more like a community centre at times, providing essential services to the community.” In that, I hear my mum’s voice who so often did the same. Our pubs, restaurants and cafés in Harpenden and Berkhamsted cover 197 hospitality venues that employ more than 6,000 people and generate nearly £143 million in revenue. These businesses are the backbone of our economy and community. The Government say that they are protecting small businesses, but these are the small businesses of which they talk. Indeed, the official definition of a small or medium-sized enterprise is a company with fewer than 250 employees. They are growing, local, often family-run businesses that are nowhere close to being the international giants that have started to dominate retail or hospitality. These local businesses are happy to pay their way. Andrei says: “I have no issue with tax rises, but these are positioned poorly. The vast majority of the high street are SMEs and they will be hit the hardest.” Sadly, the desperation is clear. These small businesses are worried that the Budget will be the final straw. Participants in my local survey said: “What is the point of a small business? The high street is dying.” Therefore, when it comes to national insurance contributions, will the Government consider mitigations to support the local businesses on our high streets? These could include a lower rate of NICs for earnings of between £5,000 and the £9,100 threshold, or a lower rate for lower earning taxpayers who work part time—perhaps fewer than 20 hours per week. As we have heard from many local businesses, this would help get more people working and support our local economy. At the very least, will the Government consider delaying implementation to give businesses time to adjust and consider their own mitigation?

I wonder whether the Minister will consider what I am about to say. I have been asked to go to the Isle of Skye on Saturday for a crisis meeting. There is a group of hotels, which are family-run businesses, not big multinationals, and they face an awful combination of increases across the board, including heating price increases. Their No. 1 issue is national insurance contributions and minimum wage costs. They think that, on average, their costs will go up by between £40,000 and £70,000. They are in a very poor state indeed. Can the Minister give me any encouragement that I could pass on to them on her behalf?

Mr MacDonald, your intervention was on the Member, so the question goes to her, and she can insist on the Minister responding.

My hon. Friend mentioned the rise in energy costs, which I have not covered in my speech but which have been mentioned by many of my local businesses as a matter for consideration. I am sure the Minister will also consider the other comments that he made. When it comes to business rates, there is a similar story of despair. The Robin Hood pub says that its business rates will double. G. Grace & Son says: “Our business rates are already a huge cost overall to the business, which seems disproportionate given that our premises are relatively small. And increasing them will put even more strain on our already stretched budgets.” Mark from Tabure restaurant in both Harpenden and Berkhamsted said: “There will be yet another increase in the national minimum wage—this time above inflation. Alcohol duty will increase on 1 February. Business rates are set to increase in April, along with various increases in national insurance contributions. And this Budget is devastating.” Will the Government consider abolishing the broken business rates system and replacing it with a commercial landowner levy? Furthermore, will the Government consider delivering the maximum discount allowed by the Budget to support hospitality or smaller high street businesses? I wish that I had the time to dive into all the issues raised by local businesses, but I will focus on just two more. Many are worried about high street services such as parking. With the Conservatives having cut local council funding again and again, many services such as parking and investment in our high streets have had to be cut as well. Given the Government’s commitment to local communities, will they ensure that investment in local councils compensates for the increase in national insurance contributions that councils will have to pay, to help them to invest in our high streets and related services? Several family businesses have highlighted the devastating impact of the proposed changes to inheritance tax. Mike and his wife have worked week in, week out for over 40 years, and in their 70s are still working full time to support the business and their employees. They say that they have taken low dividends and looked after their staff, and hope to hand over the business to their children, but the proposed changes mean that the business may have to be pulled apart. For Charlotte’s family business, the removal of the 100% business property relief will mean that it will not be able to stay in the building that it has been in for two centuries. Will the Government carry out a proper impact assessment on inheritance tax for family businesses, notably where the assets will stay within a business that supports the local community? I once again thank all the businesses that contacted me; I am sorry that I could not mention them all. Similar issues are highlighted by local charities, healthcare providers and, indeed, businesses beyond the high streets in Harpenden, Berkhamsted, Tring, Redbourn, Flamstead, Markyate and Potten End. I suggest that the Minister meets, or continues to meet, with such businesses up and down the country. Carolyn from Almar has invited the Chancellor to come and see at first hand the challenges of running a high street shop, and pleads with the Government to look at measures to mitigate the impact and help our high streets to thrive. I will end with a message of hope. I would like to envisage a day when people can head to their local high street in Harpenden, Tring, Redbourn or anywhere in the UK; when there is proper public transport investment, so it is easy to pop on the bus; when there is investment in our walkways and cycleways, so people can get down there easily; and when people can perhaps even find a parking space. A day when the high street is a vibrant place, full of thriving local businesses; when people can drop their kids off nearby at the local creche, easily head to the doctors, and relax with friends and family after a busy or sunny day—that is, when the sun comes out in the UK. A day when our high streets up and down the country are a real experience; when they have been invested in, and local businesses are thriving; and when the beating heart of our community is alive, thriving and no longer on life support. With the right investment and incentives, and with adjustments to the autumn Budget, we must start that journey.

17:12:00

I congratulate the hon. Member for Harpenden and Berkhamsted (Victoria Collins) on securing the debate and thank her for sharing her story of working in her mum’s gift shop. It was very moving to hear that she has had direct experience of working in a shop on the high street. I also thank her for her survey of local small businesses on her seven high streets, which is an impressive number. She outlined very well the importance of the businesses there; I think she said that there are 197 retail, hospitality and leisure businesses, employing some 6,000 people. I thank her for sharing those statistics, and the feedback from those businesses. I share the hon. Member’s passion for the regeneration of our high streets. I think it is a concern for Members across the House. High streets are focal points of economic activity, but most importantly—she said this in her speech—they are often a key part of the unique character of our communities. We know that high street businesses are contending with a range of challenges. She listed some of them, but I will list a couple: changing consumer shopping habits and the rise of online shopping, and a series of economic headwinds, including the pandemic, which we know was particularly difficult for small, independent businesses on the high street. The Government are committed to reforming Britain’s economy to bring about a decade of national renewal. Creating an environment in which our high streets are able to flourish is critical to that commitment. In her speech, the hon. Member recognised the Government’s dire economic inheritance from the Conservatives, none of whom are in the Chamber. We had some very difficult decisions to make in the Budget, but it was necessary to wipe the slate clean to deliver the economic stability that high street businesses need.

Will the Minister say why taxes were put on poor, struggling organisations, such as high-street shops and hotels, rather than the massive online businesses that are emptying our high streets? Why did she not consider imposing a higher rate of corporation tax or income tax, rather than hitting the poorest businesses in our society?

The hon. Member pre-empts my next sentence, so I thank him for that. We have committed to reforming business rates, because we need a fairer system, fit for the 21st century. That important part of our reforms and plans will, I hope, benefit the businesses that the hon. Member for Harpenden and Berkhamsted spoke about.

In recent weeks, I have been working with an excellent organisation called Family Business UK. Before Christmas, it did some research on the impact of agricultural property relief and business property relief on family businesses, and it is about to do another round of research. Do the Minister’s officials want to avail themselves of the results of that research, so that they have better context?

Ministers are always happy to hear from hon. Members. I suggest that the hon. Member writes to the Exchequer Secretary to the Treasury with that feedback. I should note that this is not my policy area; the Exchequer Secretary is visiting small businesses as we speak, so I am standing in for him, but I am sure that he will welcome that feedback from the hon. Lady. I have listened carefully to the hon. Member for Harpenden and Berkhamsted and tried to note down all her questions, but if I do not get to all of them, I am happy to write to her after the debate; I hope that is helpful. She asked whether there were any mitigations, and I think she asked us to cancel some of the plans in the Budget. I am afraid that I cannot give her that assurance. The changes to national insurance will come into force on 1 April. As I said, we had to make difficult decisions, and that was one of the most difficult. The hon. Member asked whether we were meeting small businesses. The Exchequer Secretary is meeting a range of small businesses, as are Treasury officials, before formulating our plan to reform business rates, which I will talk about briefly. She asked questions about inheritance tax; I will write to her on that, to ensure she gets the right answer. She also asked about local government. I was not entirely sure about the question, so perhaps we can clarify that, and I will write to her on that as well. Turning in more detail to the hon. Member’s points about national insurance, one of the toughest decisions we took in the Budget was to raise the rate of employer national insurance contributions from 13.8% to 15%, but we recognised the need to protect the smallest businesses. The Federation of Small Businesses asked us specifically about that, which is why we have more than doubled the employment allowance to £10,500. That means that more than half of businesses with national insurance contribution liabilities will either see no change at all or be taken out of paying national insurance contributions. As I said, that was a key demand from small businesses. To support businesses, including those on the high street, the Budget honoured the manifesto commitment to not raise corporation tax; it set out the tax road map for this Parliament, in which we will not change corporation tax, which means we have the lowest rate in the G7. All that will support businesses, from restaurants to retailers, to invest. On the high street, we announced at the Budget major support for pubs; we are cutting alcohol duty on qualifying draught products, which make up approximately 60% of the alcoholic drinks sold in pubs. That represents an overall reduction in duty bills of over £85 million a year, and is equivalent to a 1p duty reduction on a typical pint. The hon. Member raised concerns about the business rate system; let me address those in more detail. We very much believe that for too long, the business rates system has placed an unfair burden on high-street retail, hospitality and leisure businesses, as she mentioned. To support those sectors, we intend to introduce permanently lower tax rates for retail, hospitality and leisure properties with rateable values of less than £500,000 from 2026-27. That will allow us to provide stability after the ongoing uncertainty of the one-year retail and hospitality leisure relief, which has been extended year by year since the pandemic. That tax cut will be sustainably funded not by increases in taxes on working people, which we promised not to introduce, but through a higher tax rate on the most valuable 1% of business properties in the country. That will capture the majority of large distribution warehouses, including those used by online giants, as well as other out-of-town businesses that draw footfall away from high streets. Those business rates reforms provide the certainty that businesses need to invest while protecting the public finances. The Government have already introduced to the House primary legislation that will provide the underpinning of those reforms, and the exact rates for the new multipliers will be confirmed later this year in the autumn Budget.

Many rural town centres in Glastonbury and Somerton, and the businesses within them, are really worried about business rates. Will the Minister consider implementing a fundamental business rates overhaul for small businesses in rural areas?

We need to treat all small businesses equally. I understand the hon. Lady’s perspective, but I do not think that it would be fair or easy to have a business rates system that distinguished between rural and non-rural. What is rural? I know the constituency of the hon. Member for Harpenden and Berkhamsted rather well because I live not too far away. Tring is a town there, but other places in her constituency would be quite difficult to categorise as rural or non-rural, so I do not think that we can go down that route, although I understand why the hon. Member for Glastonbury and Somerton (Sarah Dyke) is trying to tempt us down it; I do not think that would work.

The Minister talks about business rates and mentioned Tring in Hertfordshire. A problem that a lot of local businesses have mentioned is that the rateable value is high because property costs are high, even if what they sell is of lower value. The difficulty is that they are paying a lot when they might not have high turnover. Will the Government consider mitigations for those running businesses in areas with high property costs?

I am here in my ministerial capacity, of course, but I also represent High Wycombe in the south-east, so I understand her point, and promise to take it back to the Department, and to the Exchequer Secretary to the Treasury. Levelling the playing field for the high street is just the start, and we are committed to transforming the whole system in the longer term. As we set out in the “Transforming Business Rates” policy paper that we published alongside the Budget, the Government will create a fairer business rates system that protects the high street, supports investment and is fit for the 21st century. It is important that we work in partnership with high-street businesses to get the reforms right. I thank the hon. Member for Harpenden and Berkhamsted for bringing the voice of small businesses in her constituency to our proceedings. Government officials have undertaken a series of roundtable events to understand from businesses across all sectors and sizes how they think reform of the system can best be delivered. Over 200 businesses have already given their feedback at those roundtables. The Exchequer Secretary to the Treasury is leading that work and engaging with a broad range of high-street businesses, as are officials in my Department.

I appreciate that it is perhaps the Exchequer Secretary who would know this, but will the Government make sure that the reform of business rates that they are proposing is not negative for those small businesses with a very small rateable value that do not currently pay business rates at all?

Indeed. The point of the reforms is to better protect small businesses. As the hon. Gentleman says, there are already small businesses that are protected, but we want to ensure that those small businesses that are above the current thresholds are also protected, and do not pay the rates that they pay at the moment. We want to make sure that small businesses on the high street are better supported—that is the whole point of the reforms—so I can reassure him that it will not get worse for small businesses. It may be the Exchequer Secretary’s area, but I know that much, so I thank the hon. Gentleman for the opportunity to respond to that question. We look forward to further engagement with businesses over the coming months on delivering a business rates system fit for the future. I congratulate the hon. Member for Harpenden and Berkhamsted again on her first Adjournment debate in the House—it is also the first Adjournment debate that I have responded to as a Minister—and thank her for raising this important issue. This Government have delivered the economic stability that high-street businesses need to thrive, and we are committed to delivering the business rates reforms that will support high streets up and down the country. Question put and agreed to.

17:24:00